Simple, Transparent Payments

How Payments Work on Souq

Souq by HalalHQ makes it easy for Shariah-compliant businesses to sell halal and Islamic products online — with secure payments, automated payouts, and a trusted community of conscious buyers.

The Payment Journey

We handle the technology and payments, so you can focus on your products

1

Customer Buys Your Product

A customer discovers your product on HalalHQ.io and checks out securely through HalalHQ Payments (powered by Stripe)

Example: Customer buys your product for $100

2

Payment Processed Securely

Stripe collects the payment instantly from the customer. The transaction is recorded in HalalHQ's Stripe system.

  • No need to chase payments
  • No manual invoices
  • Fully automated system
3

Ship & Deliver Your Product

Once you mark the order as shipped and it's delivered to the customer, payments are held securely while buyers inspect their order (Souq Amānah protection).

Trust-based Protection (Amānah)

Souq Amānah protects both you and your customer, ensuring satisfaction while complying with Australian Consumer Law. Payments are held securely until delivery is confirmed.

4

You Get Paid

You get paid in two simple stages: 20% when shipped, and the remaining 80% three days after delivery.

93%
of every sale goes to you
  • 20% early payout when order is shipped
  • 80% final payout 3 days after delivery
  • Deposited directly to your bank account

Transparent Fee Structure

Simple, fair pricing — no hidden fees

Platform Fee: 7% (includes all payment processing)

All-Inclusive 7% Fee

Our 7% platform fee covers everything: payment processing, platform features, order management, and customer support. No surprise charges.

We Cover All Stripe Fees

HalalHQ absorbs all on successful sales, regardless of card type (domestic, international, AMEX) or currency. You don't have to worry about them.

No Monthly Fees

Unlike other platforms, there are no monthly subscription fees or listing fees. You only pay when you make a sale.

Example Calculation

See exactly what you'll receive from a $100 sale

Customer pays$100.00
Platform fee (7% all-inclusive)– $7.00
You receive$93.00
20% on ship/pickup
$18.60
80% after 3 days
$74.40

Simple and transparent: The 7% platform fee includes all payment processing fees. You receive the full $93 with no reserves or holdbacks.

Payouts transferred directly to your bank account

Common Questions

How do I get started?

Simply register as a seller, enter your bank details, and start listing your halal products. No other platforms or integrations required.

When do I get paid?

You receive your payout in two stages:

  • 20% early payout when your order is shipped or picked up
  • 80% final payout 3 days after delivery confirmation
  • You keep 93% of every sale (7% platform fee)

Deposited directly to your bank account. Simple and predictable.

How secure is this?

Payments are powered by Stripe, used by millions of businesses worldwide.

Can I track my sales?

Yes — you'll have a Stripe dashboard + Souq Seller Dashboard to track every order.

Ready to Start Selling?

Join hundreds of halal entrepreneurs growing their businesses on Souq by HalalHQ

Register as SellerLearn More About Selling

Questions? Email us at [email protected]